Using Technology to Take Back Lost Referrals
Recently, Sophrona’s President, Marc-Francois Bradley, wrote an article on Using Technology to Take Back Lost Referrals. You can read the full length article in Administrative Eyecare’s July-August 2018 issue, or by clicking the button below.
Read More: Using Technology to Take Back Lost Referrals
The article discusses the need to improve communication throughout the referral process. As patients begin to play a bigger role in their own healthcare, it is important to answer the following questions.
- How can practices become easier and more efficient to work with?
- How do you track referral sources?
- How do you improve the experience for both the referring doctor and the patient?
- Do you ask current referring doctors to send you all their referrals and get new doctors to refer to you?
Creating a referral management process improves the patient experience, referring doctor relationship, efficiency and outcomes.
Learn more about Sophrona’s Referral Portal. If you would like to begin using technology to take back lost referrals, our team can help.