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Patient entering an ophthalmology practice, representing the journey from referral to scheduled care.

Why patient access in ophthalmology starts before check-in

09:19 28 September in AAO, AI and automation, Events, News, Practice Solutions, Referral Portal, SmartFax, SmartScheduler, Sophie, Think with Sophrona by Sophrona Management

Patient access in ophthalmology starts before they walk through the door The patient experience doesn’t begin at check-in. It begins with how easily a patient can move from referral to scheduled care. Ahead of AAO 2026, we’re looking at the friction that happens before the visit...

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What happens after a referral…(and why it matters at ASCRS 2026)

16:51 26 March in AI and automation, ASCRS, Events, News, Practice Solutions, Sophie by Sophrona Management

What happens after a referral? Springing referrals from the Black Box means turning invisible, uncertain referral processes into something fast, visible, and growth-driving — for both patients and referring providers. If referrals are part of your world (and they are), let's chat. What's in your referral Black...

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How Two Practices Increased Referral Volume with Automation

15:05 03 November in Events, News, Partnership, Practice Solutions, Referral Portal, SmartScheduler by Sophrona Management

Referrals move faster. Staff breathe easier. Here’s how two practices stabilized and increased referral volume with automation. Referral volume inside a medical practice rarely moves in a straight line. Some months land at a manageable 30 percent workload. Others surge toward 70 percent and pull every available...

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Sophrona Turning OD Referrals Into Revenue

Turning OD Referrals into Revenue

15:29 23 May in ASCRS, Events, News, Practice Solutions, Referral Portal, Think with Sophrona by Sophrona Management

Turning OD Referrals into Revenue: Insights from AE Magazine and ASCRS 2025 As ophthalmology practices face challenges from decreasing reimbursements and increasing costs, one thing is clear: growing OD referrals isn’t just a smart strategy—it’s essential. That was the key message in a recent AE Magazine...

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Sophrona | Refractive Pearl with SHARPEVISION & ASCRS 2024 Insights

Refractive Pearl with SHARPEVISION & ASCRS Insights

11:38 25 April in ASCRS, Events, News, Partnership, Practice Solutions, Referral Portal, Think with Sophrona by Sophrona Management

Post ASCRS 2024 & Outliers Ophthalmology Insights As the curtains closed on ASCRS 2024, we were filled with gratitude for the opportunity to connect with esteemed practices and industry leaders. Over the course of the event, we engaged in insightful discussions about the current state and...

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