In 2002, a little girl was born way ahead of schedule. Like many “preemies” she had a variety of health challenges as her body attempted to catch up on development. She needed special medical care and had lots of doctor appointments. Her parents had many concerns for her that were magnified by the terrific frustration of trying to schedule myriad appointments over the phone. Waiting on hold. Disconnects. Waiting for return calls. Calling again. As an engineer and technologist her father, Marc-François, reasoned if travelers could book thousands of airline reservations online every day why couldn’t patients book appointments online with their doctors.
That was the beginning of Sophrona. Long before patient portal was a universal term. Before HITECH. Before meaningful use. There was Sophrona, and its first product: online patient scheduling.