AAO

Patient entering an ophthalmology practice, representing the journey from referral to scheduled care.

Why patient access in ophthalmology starts before check-in

09:19 28 September in AAO, AI and automation, Events, News, Practice Solutions, Referral Portal, SmartFax, SmartScheduler, Sophie, Think with Sophrona by Sophrona Management

Patient access in ophthalmology starts before they walk through the door The patient experience doesn’t begin at check-in. It begins with how easily a patient can move from referral to scheduled care. Ahead of AAO 2026, we’re looking at the friction that happens before the visit...