Sophrona can help you gain feedback through patient satisfaction surveys.
Patient satisfaction surveys can be sent manually, or it can be automated.*
* In order for automated surveys to be activated, Sophrona must be able to install interfaces to a supported practice management system. In some cases, this may have an added fee.
“I like the questions and feel that we receive a good response rate from the survey. We like to present insights, positive comments, and overall ratings with employees at our staff meetings. It is good for the team to see real-time feedback and hear that they are appreciated.”
“The success of the survey tool is a marketer’s dream. Any and all raw data is available at my fingertips in real time.”