Tap the Full Power of Sophrona

Online Patient Communication Uniquely Designed for Ophthalmology

For more than a decade, Sophrona has set the standard in online patient-physician communication technology and software as a service for ophthalmology.

Sophrona is the power behind the #1 choice of nearly 2,000 eye doctors and clinical staff nationwide.

Partnering with leading practice management and electronic medical records providers, Sophrona delivers innovative solutions purpose built to increase profits and patient engagement.

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Features Purpose Built to Increase Revenue and Patient Engagement.

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Referral Portal

Designed to bridge the gap between scheduling conflicts and opposing EMRs, the Referral Portal reduces unnecessary faxes and phone calls to create scheduling efficiencies through a universal web interface.

Automated Reputation Management

With Sophrona’s Automated Reputation Management, there is a better way to monitor, manage & respond to reviews. This process is fully automated and requires no staff interaction.

Patient Registration

Because Sophrona is uniquely designed for ophthalmology our patient registration captures eye-related history, which can aid with coding.

Real-Time Online Scheduling

Existing and new patients looking for appointments online can schedule confirmed appointments real-time 24/7 with doctors, appointment types and times that you have made available for this feature.

Text & Email Reminders

Sophrona helps reduce no-shows with automated text and email appointment reminders. Patients can confirm or decline their scheduled appointment.

Secure Messaging

Exchange secure messages with your patients. Allow them to contact the business office, your refractive marketing team, optical, or clinical staff 24/7/365, when it is convenient for them.

MIPS Ready

Sophrona helps you maximize your MIPS score for Patient Portal blending Sophrona Certified Technology with additional advanced functionality.

Brand Management

Sophrona’s online brand management tools increase your patient touchpoints, contributing to the total patient experience and satisfaction.

EyeLearn

Partnering with Rendia and American Academy of Ophthalmology Sophrona provides an online library of ophthalmology-specific educational handouts, videos and animations.

Online Bill Pay

Patients rely on the convenience of being able to pay bills online from home. Sophrona meets that expectation and allows you to collect revenue faster.

eCommerce Solution

Sophrona’s eCommerce solution helps you foster a continuing relationship with your patients beyond annual exams to order contact lenses or anything your practice wishes to offer online.

Rx Refill & Verification

Patients use Sophrona’s secure messaging to request prescription refills and verify optical prescriptions.

Clinical Follow-up Messages

Provider-specific responses flow from your portal to your electronic medical records system for secure messaging Meaningful Use credit.

Advanced Reporting Tools

Advanced reporting tools allow you to track patient views of messages, read rates and email bounce rates.

Telehealth & Video Visits

Sophrona Telehealth connects the dots between scheduling e-visits and Video Visits, no matter what Patient Portal, PM or EHR you use.

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“So far so good! We've had a few questions, but nothing we haven't been able to handle. Our new registrations and logins have sky rocketed the last week though, so it's working! “
Ashley Dunn, Clinical Supervisor
www.rochestereyecenter.com
“Sophrona Patient Portal is an effective way of having our patients, do a portion of the work of ordering their contacts - kind of like having airline customers print their own boarding passes.”
Rhondi Meiusi, MD
Edina Eye Clinic
“I use our portal hundreds of times each month to provide educational material. It not only meets meaningful use requirements, it is an effective marketing tool.”
Jason Read, MD
Read Eye Center
“With Sophrona’s referral portal technology the hand-off from the referring doctor is simple and complete. Referrals and new consults are tracked, the referring doctor knows exactly what is going on with their referred patients and we are able to grow our referral volume and quality overall.”
Samir Melki, MD, PhD
Boston Eye Group
“I just wanted to take a moment to comment on the tremendous success of the Clinical Follow-up Messages! We are hearing from Sophrona customers that are getting up to 13% in secure messaging, simply by using the Clinical Follow-up Messages. I expected 2% to 3% to respond, but this is amazing!”
Leslie Mackneer, Clinical IT Coordinator
I-Technologies.us.com - Meaningful Use Consulting
“Ophthalmology practices are challenged with numerous questions: Who is our target market? What services do they want? How can we differentiate ourselves? There is immeasurable return on satisfying your target markets. Our portal reinforces our practice brand with technology that complements our website design and adds value to the patient experience.”
Candy Simerson, President/COO
Minnesota Eye Consultants