Saving Time with Efficient Technology
How Mississippi Vision Correction Center used Sophrona’s Referral Portal to Increase Referrals by Reducing Referral Time
According to Market Scope’s predictions released in the 2019 IOL Market Report, the premium IOL market will grow more than 10% in revenue this year. Likewise, a 7.6% boost is expected for the refractive surgery market due to a renewed interest in LASIK and the availability of SMILE Vision Correction. Referrals are on the rise.
When was the last time you examined your referring doctor experience?
In a competitive market, every referral counts. Now more than ever, it is important to take control of your referrals.
Sophrona is helping practices save time throughout the referral process through more efficient technology. In order to increase referrals and reduce referral time, Mississippi Vision invested in Sophrona’s Referral Portal. Enhanced capabilities and real-time scheduling now provide a better experience for referring doctors and their patients.View Case Study: Growing Referrals
“We knew we needed to scale our scheduling operations to provide more convenience. Referring doctors wanted an easier way to schedule because our phone lines were often busy. With online referral technology, we bolster our response and increase our scheduling capabilities without having to hire additional staff. Sophrona’s Referral Portal allows us to provide the outstanding experience we want to deliver to our referring providers and their patients without the expense of additional staff and all its associated headaches.”
-Gretchen W. Kimble, Practice Administrator, Mississippi Vision Correction Center
The Referral Portal enables Mississippi Vision and its referring doctors to save time. Since implementing the universal platform, complaints about the referral process have gone. Referring doctors no longer wait for a call back, and patients leave the office with an appointment in hand.
To learn more about growing referrals by reducing referral time, read our recent case study.