Sophrona Patient Experience Survey The first step in building your patient experience strategy is to collect feedback. Asking questions helps us discover what patients encounter when they are in the office. From scheduling an appointment over the phone or on the website to filling out paperwork...
Visit Sophrona at AAO 2017 in New Orleans Attending Academy this year? Come visit with our team at AAO 2017, November 10-14 in New Orleans. To schedule a meeting, email contact@sophrona.com or stop by Booth 3922 and connect with our team. Do you know what the most valuable part of Academy...
The New Integration between Brevium & Sophrona: Automated Patient Reactivation Brevium excels at bringing lost and overdue patients back into your practice. It identifies patients who are overdue for care and need an appointment. Reactivation efforts can provide a big win for both practice and patients. For your...
Visit Sophrona at ASCRS 2017 Are you ready to move your practice forward with Sophrona? Come visit with our team at ASCRS 2017, May 5-9, 2017 in Los Angeles. Reach out today to schedule a meeting during ASCRS. Email us at contact@sophrona.com or stop by Booth 609 and visit with...
Attending Medflow 2017 User Group Meeting? Checkout our Virtual Booth in Charlotte at MUGM. Sophrona will have staff on standby during the entire Medflow conference answering calls and emails. Reach out today to schedule a virtual meeting during MUGM. You can email our team at MUGM@sophrona.com. If you'd like to schedule a...
The Common Patient Referral Experience Recently, I had an experience with my son’s pediatrician. In need of an appointment outside of our regular doctor, I called and asked the pediatrician who they would recommend. I was given the name of a specialty doctor with no other information....
How to Grow Physician Referrals in your Practice It feels good when you get a patient referral, doesn’t it? It should. It means that another doctor trusts you to care for their patient. Yet, it’s difficult to set aside time to grow referrals, ask your referral...
Sophrona at MUCon 2017 MUCon 2017, the Annual User Conference from MDoffice, takes place February 24-25, 2017 at the Hyatt Regency Houston North. For more information on the event, click here. Come see the Sophrona Team at Booth #5. To schedule an appointment, email us ahead of...
A Glimpse of Sophrona Company Culture Sophrona's company culture isn't something you can see, feel or define in a quarterly email. It's not written into our operational guidelines and you can't study it in the employee handbook. It's an underlying hum that is defined and continuously refined by our team members....