Visit Sophrona at AAO 2018
Planning to attend AAO 2018 this October in Chicago? Contact the Sophrona team to schedule a meeting by emailing firstname.lastname@example.org.
Trending Topics – Online Scheduling and Referral Management
Online Scheduling: How are you navigating the demand to communicate and engage digitally? A recent patient scheduling survey reports that 66% of Healthcare Providers plan to provide patient self-scheduling in 2019, compared to 17% today (Source: Accenture Health Consulting). Sophrona has seen a similar trend with more clients improving appointment scheduling methods beyond the telephone. This provides patients with the option to securely engage online. Learn more about how Sophrona is helping other practices with online scheduling.
“With the on-the-go lifestyle we live these days, it is essential for medical practices to provide convenience for patients. Providing the tools to schedule appointments online saves patients time on the phone. They have the ability to schedule at any time, versus just during business hours. Online scheduling has gone from an option for practices, to a necessity.”
-Melissa Nellermoe, Administrator, Edina Eye Physicians & Surgeons
Referral Management: Staying connected to referring doctors to improve coordination of care is increasingly important. Clients using Sophrona’s Referral Portal have a significant competitive advantage in being able to communicate and update referring doctors at every stage of the referral process.
“We knew we needed to scale our scheduling operations to provide more convenience. Referring doctors wanted an easier way to schedule because our phone lines were often busy. With online referral technology, we bolster our response and increase our scheduling capabilities without having to hire additional staff. Sophrona’s Referral Portal allows us to provide the outstanding experience we want to deliver to our referring providers and their patients without the expense of additional staff and all its associated headaches.”
-Gretchen W. Kimble, Practice Administrator, Mississippi Vision Correction Center
Schedule time with our team in Chicago to learn more about how the Referral Portal can help improve efficiencies, increase patient satisfaction, and improve the referring doctor experience.