In today’s fast-paced healthcare environment, efficiency and communication are paramount. Yet, many practices still primarily rely on fax, phone, or even email to manage patient referrals. These outdated systems often result in patients getting lost in the shuffle. Referring doctors are left in the dark and...
How To Create A Successful Co-Management Network Sophrona President, Marc-François Bradley, recently sat down with Guido Piquet, Chief Operating Officer at Mann Eye Institute, to discuss how to create a successful co-management network. Mann Eye Institute is a leading eye care practice with seventeen locations in Houston,...
Visit Sophrona at AAO 2022: Gather Sophrona will be in Chicago for AAO 2022: Gather. Will we see you there? Schedule time with our team or swing by Booth 3458. Learn more about how we're helping practices make online scheduling easier, track every referral, and manage your...
Managing Your Practice Post COVID-19 Last month at ASCRS in D.C., we heard similar themes from practices across the country. The medical field is constantly changing and managing your practice post COVID-19 has equal challenges and opportunities. Many practices are focused on how to increase operational efficiencies...
Increasing Referrals: What Referring Doctors are Saying As an Account Manager for Sophrona, part of what I love to do is to help clients implement, measure, and track progress with the Referral Portal. Recently, I was onsite at Paragon Eye Associates to discuss how the Referral Portal...
A recent study from Kantar revealed that 78% of consumers rated "helpfulness" as their top expectation from brands. Helpfulness; it seems simple enough, right? But what does helpfulness really look like at your practice? Whether it's over the phone, email, website, in the office, or in...
What's New and What's Next? This year brought new ways to do more efficient work utilizing technology: like new ways to allow your patients to self-schedule, and improved methods to connect with your referral base. So what's new and what's next? Simplify Online Scheduling: It’s never been easier...
Engaging Referring Practices with the Referral Portal Kristina Slattery, Senior Account Manager at Sophrona, recently talked shop with Joshua Hammond. As the previous Administrator at Virginia Beach Eye Center, P.C., now Virginia Eye Consultants, a partner of CVP Physicians, Josh was responsible for implementing the Referral...
Introducing Think with Sophrona Navigating today’s patient landscape. Few industries have seen more disruption than the healthcare industry. Every day, we help eye care practices leverage technology to achieve better results and strengthen communication with patients, doctors, and their referral network. We can help you address...
Sophrona Executive Message. Plus, what's now and what's next! In this video and Sophrona Executive Message, President Marc-François Bradley reflects on the question that started it all: Why is it so easy to book an airline ticket, but so difficult to schedule a doctor's appointment? After more than a...