A recent study from Kantar revealed that 78% of consumers rated "helpfulness" as their top expectation from brands. Helpfulness; it seems simple enough, right? But what does helpfulness really look like at your practice? Whether it's over the phone, email, website, in the office, or in...
What's New and What's Next? This year brought new ways to do more efficient work utilizing technology: like new ways to allow your patients to self-schedule, and improved methods to connect with your referral base. So what's new and what's next? Simplify Online Scheduling: It’s never been easier...
Visit Sophrona at AAO 2021 in New Orleans Academy is quickly approaching. Are you registered for AAO 2021 in New Orleans? Whether or not you plan to attend AAO, we invite you to click this link to see our Scheduling Widget in action. Use it to schedule...
Engaging Referring Practices with the Referral Portal Kristina Slattery, Senior Account Manager at Sophrona, recently talked shop with Joshua Hammond. As the previous Administrator at Virginia Beach Eye Center, P.C., now Virginia Eye Consultants, a partner of CVP Physicians, Josh was responsible for implementing the Referral...
Referral Portal: Why and Win at Mississippi Vision Correction Center Sales Manager, Eric Palmer, and Sophrona President, Marc-Francois Bradley recently sat down with Gretchen Kimble, Practice Administrator at Mississippi Vision Correction Center. During the webinar on Sophrona's Referral Portal: Why and Win at Mississippi Vision, Gretchen shares how...
Introducing Think with Sophrona Navigating today’s patient landscape. Few industries have seen more disruption than the healthcare industry. Every day, we help eye care practices leverage technology to achieve better results and strengthen communication with patients, doctors, and their referral network. We can help you address...