Streamline Ophthalmology Referrals: Reduce Administrative Burden
Streamline Ophthalmology Referrals with Sophrona
In today’s medical practices, staff are overwhelmed by outdated ophthalmology referral processes. Faxed forms, fragmented documentation, and time-consuming phone calls aren’t just inefficient—they delay care, frustrate referring doctors, and drain your team’s time.
But what if referring a patient was as easy as clicking a button?
That’s exactly what Sophrona delivers with two flexible, modern referral solutions: Referral Express and the Referral Portal.
Referral Express: The Fast Start for Smaller Practices
Not every practice is ready for a fully integrated referral management platform—and that’s okay. Referral Express powered by Sophrona is perfect for smaller practices or those managing a lower referral volume who still want to modernize and grow.
Referral Express is a fast, lightweight microsite designed to receive electronic referrals from providers in your network. It’s easy to launch, doesn’t require login credentials, and offers key benefits for your practice and your referring doctors:
- No interfaces required — Works with any practice management system.
- Fast to launch — A lightweight, branded microsite that can be live quickly.
- Easy for referring doctors — No login credentials, just a secure and simple way to send referrals online.
Think of Referral Express as your digital front door—a bridge between traditional referrals and a fully integrated system. It’s the quickest way to roll out the red carpet for your referring network without overhauling your workflows.
Sophrona’s Referral Portal
For practices with larger referral networks or those ready for deeper workflow integration, Sophrona’s Referral Portal provides advanced functionality:
- 24/7 secure provider login for submitting structured referrals.
- Complete referral details upfront (demographics, purpose of visit, clinical notes) to reduce staff follow-up calls.
- Real-time referral tracking so practices can monitor referral activity, scheduling attempts, and outcomes.
- Data-driven insights into referral patterns and top referring providers.
Referring providers securely log in 24/7 to submit complete, structured patient referrals. The portal ensures every referral includes demographics, purpose of visit, and clinical details—cutting back on follow-up calls and saving staff time. It also gives your practice visibility into ophthalmology referral trends and real-time activity. The Referral Portal transforms referrals into a streamlined, automated process—saving staff time while building stronger relationships with referring doctors.
Both solutions are built specifically for ophthalmology, supporting branded customization and seamless integration into your practice’s ecosystem.
Whether you’re ready to fully digitize your referral tools for eye care or prefer a step-by-step approach, Sophrona meets you where you are—empowering your team, improving referral accuracy, and ultimately helping patients get seen faster.
Built for Ophthalmology, Built for Growth
Both solutions are designed specifically for ophthalmology practices, with branded customization options that highlight your providers, specialties, and important updates. Whether you’re a smaller office wanting a fast start or a large practice seeking full integration, Sophrona has the right solution to meet you where you are.
| Feature | Referral Express | Referral Portal |
|---|---|---|
| Microsite special content section aimed at referring providers | 🟢 | |
| Microsite call to action – referral web intake form (no login required) | 🟢 | |
| A simple platform for any practice with no integration, no interfaces | 🟢 | |
| View scheduling contact attempts with patient | 🟢 | 🟢 |
| Stay in the loop – view any referred patient’s appointments and status in real-time | 🟢 | |
| View referral letter/visit note | 🟢 | |
| Schedule appointments in real-time for the patient | 🟢 | |
| Patient goes home appt-in-hand | 🟢 | |
| No time to schedule, submit an eReferral | 🟢 | |
| All faxed referrals tracked -Referring providers can still fax | 🟢 | 🟢 |
| Two-way secure messaging | 🟢 | |
| Resources section for training and guides | 🟢 | |
| Secure login for staff | 🟢 | 🟢 |
| View all referrals with workflow tools | 🟢 | 🟢 |
| Manually add referrals (phone/text) | 🟢 | 🟢 |
| Assign referrals to staff members | 🟢 | |
| Track contact attempts & auto-abandon | 🟢 | 🟢 |
| Automated email alerts to referring doctors | 🟢 | 🟢 |
| Reduced data entry: patient created directly in PM | 🟢 | |
| Reports, top doctor, referral trends | 🟢 | 🟢 |
| Scorecard | 🟢 | |
| SmartScheduler – automated outreach for self-scheduling | 🟢💲 | |
Ready to Simplify Your Referrals?
Make the switch to smarter ophthalmology referrals. Reduce administrative burden, improve provider satisfaction, and deliver better patient care with Sophrona. Start with Referral Express or go fully integrated with the Referral Portal. Either way, you’ll give your referring doctors—and their patients—a faster, easier path to your care.
See what’s possible when referrals are designed with both staff and patients in mind.
Explore Sophrona’s Referral Solutions. Schedule a demo or ROI review with our team.