Sophrona's Patient Portal Technology Receives 2015 Edition ONC-ACB Certification As a leader in online patient communication technology, we are pleased to announce that our Sophrona e2015 Portal Technology has been tested and achieved 2015 Edition Health IT Module ONC-ACB Certification. “We are very proud of all our team has...
Sophrona Patient Experience Survey The first step in building your patient experience strategy is to collect feedback. Asking questions helps us discover what patients encounter when they are in the office. From scheduling an appointment over the phone or on the website to filling out paperwork...
The New Integration between Brevium & Sophrona: Automated Patient Reactivation Brevium excels at bringing lost and overdue patients back into your practice. It identifies patients who are overdue for care and need an appointment. Reactivation efforts can provide a big win for both practice and patients. For your...
The Common Patient Referral Experience Recently, I had an experience with my son’s pediatrician. In need of an appointment outside of our regular doctor, I called and asked the pediatrician who they would recommend. I was given the name of a specialty doctor with no other information....
How to Grow Physician Referrals in your Practice It feels good when you get a patient referral, doesn’t it? It should. It means that another doctor trusts you to care for their patient. Yet, it’s difficult to set aside time to grow referrals, ask your referral...
As an Account Manager for Sophrona, part of my job is helping clients implement new portal functionality. Recently, I was onsite introducing our Referral Portal to one of our client’s referring doctor groups. The office had three assistants who handled patient referrals. When I asked...