Reputation Management in 2021 Today, we live in a world where every decision begins with an online search. From what to eat for dinner, how to make sourdough bread, how to give yourself a home haircut, to finding the best eye doctor near you; practically every...
The Power of Online Registration With the power of online registration, more opportunities become possible. Sophrona's registration solution helps create enhanced processes to promote health and safety throughout the clinic. Make it easy for patients to connect to your practice before they step foot inside for...
Telehealth Video Visits In light of COVID-19, many industries are feeling the ripple effects in a multitude of ways. We've seen entire company furloughs and more than 22 million Americans losing their jobs over the past month. Ophthalmology and Optometry are no exception. Stay-at-home orders for most...
How is your practice combating cataract cuts? CMS proposed reductions in reimbursement for cataract surgery begin in 2020. Many practices are already feeling the effects. Over the past three decades, treatment and technology has significantly improved. However, the cost of performing cataract surgery has often increased. Ophthalmology Management...
Every year we attend Academy, we come away with fresh insights to industry challenges and opportunities. Online scheduling is a theme that seems to resurface again and again. Yet, only a fraction of practices have implemented the solution that patients continue to ask for. Are...
Online Bill Pay is an add-on feature that allows your practice to easily accept electronic payment through a convenient, secure method. Practices using Online Bill Pay are collecting balances due quickly. Bill Pay takes less than a minute for the patient to enter information and payments are...
Survey on Eye Care Referrals Last month, Sophrona sent out a survey on eye care referrals ahead of Hawaiian Eye. We received 59 responses from eye care practices across the country. Participants ranged from solo/private practices to those with more than 10 eye doctors. Not represented...
As the healthcare environment continues to evolve with savvy digital consumers, providing more accessibility and communication between providers and patients is important. It is not only a requirement for MIPS, clear and transparent healthcare is also an expectation of our patients. For the practice, heavy...
Sophrona's Patient Portal Technology Receives 2015 Edition ONC-ACB Certification As a leader in online patient communication technology, we are pleased to announce that our Sophrona e2015 Portal Technology has been tested and achieved 2015 Edition Health IT Module ONC-ACB Certification. “We are very proud of all our team has...
Sophrona Patient Experience Survey The first step in building your patient experience strategy is to collect feedback. Asking questions helps us discover what patients encounter when they are in the office. From scheduling an appointment over the phone or on the website to filling out paperwork...