Telehealth
Easy for Patients
No app needed, no downloads, no registration required, and no need for a Patient Portal account.
Universal Solution
Our universal stand-alone solution can be used alongside your existing Patient Portal, EMR or PM.
Device Friendly
Works on your iPhone, Android, tablet, or desktop and is accessible from any web browser.
Secure, Accessible
HIPAA secure and designed with accessibility in mind for both doctors and patients.
Harness the Power of Telehealth
Sophrona can support your practice in the short term while preparing for the long term. Our Telehealth solution can help you solve the challenge of taking care of your patients without seeing them in the office.
Sophrona can help your practice connect the dots between how to implement e-visits and Video Visits, and schedule efficiently. Telehealth provides an opportunity to deliver care, even with a reduced staff, without requiring patients to come onsite in the future.
Do you have a Telehealth strategy?
Telehealth, telemedicine, Video Visits, e-Visits. These solutions are becoming the frontline strategy for many eye care practices across the globe during the 2020 pandemic. But Telehealth isn’t new to Sophrona. In 2006, we were very early providers of Telehealth, offering e-visits within our Patient Portal. Today, we help doctors effectively and efficiently connect with patients remotely, and get their message out – even as that message changes daily. Sophrona is well versed in helping practices develop a Telehealth strategy to meet short term needs while preparing for long term success.
Billing/Coding at a Glance
| Type of Service | Description | CPT Code | Reimbursement |
|---|---|---|---|
| Video Visit | MD/OD uses real-time audio + video | 99201-99205 (New) 99212-99215 (Established) -GT or -95 Modifier | $43-$211 $90-$148 |
| Virtual Check-In | 5-10 minute check in via phone call, email, portal | G2012 | $14 |
| Photo Review | Review Patient Photo | G2010 | $13 |
| E-Visits | Online communication via portal and/or email | 99421, 5-10min 99422, 11-20 99423, >21 | $15 $31 $50 |
| Doctor-Doctor Consult (Consulting Doctor) | MD/OD/PCP consult with report sent | 99446, 5-10min 99447, 11-20 99448, 21-30 99449, >31 | $20 $40 $61 $80 |
| Doctor-Doctor Consult (Referring Doctor) | MD/OD/PCP requesting consult | 99452 | $40 |
Table Source: ASCRS ASOA Webinar, March 2020
Video Visit Workflow: at a Glance
Connecting the Dots
Expand your patient reach, at any time, from anywhere.
Sophrona was an early adopter of Telehealth, offering e-visits in Patient Portal as early as 2006. We want to help our clients beyond the current crisis. Our goal is to really understand what business case there is for an eye doctor to do a Video Visit or an e-visit that provides real value.
Marc-François Bradley, Sophrona President
On the Cusp - Tempus anceps est
Sophrona President, Marc-Francois Bradley discusses how the Coronavirus has impacted the ophthalmology industry, and how Sophrona is stepping up to be part of the solution.
Read Article on LinkedInReady to speak with someone about our online patient communication software and services?