Referral Express

Fast, Simple, Secure Referrals

Why a Referral Solution Matters

Referring doctors are your practice’s lifeline. But when sending a patient your way is complicated, outdated, or unclear, many providers hesitate.

 

Fax machines. Phone tag. Lost forms. These are the bottlenecks that slow patient access and put practices at risk of losing valuable referrals.

 

Referral Express changes that. It’s a lightweight, branded microsite that makes sending referrals as simple as clicking a button. No logins. No training. No integration required. Just a faster, friendlier referral experience for your providers.

Referral Express powered by Sophrona

Roll out the red carpet for your referring doctors

Unlike general patient-engagement platforms where referrals are often treated as an afterthought, Referral Express was designed with one goal in mind: making it easier for referring doctors to send patients to your practice.

 

It creates a dedicated, practice-branded microsite that delivers a VIP experience—streamlined, professional, and built to strengthen relationships.

 

Practices get transparency into referral activity, the flexibility to start small and scale as needed, and the confidence of knowing their referral solution isn’t cluttered by features they don’t need.

 

With Sophrona, referrals aren’t just another module—they’re the foundation of practice growth.

Key Benefits of Referral Express

Laser-focused on referrals — Purpose-built solutions designed to simplify referral workflows for medical practices.

More engaging for referring providers — A VIP microsite experience with custom messaging and education.

Transparent referral intelligence — Insight into who’s referring, when, and why, with clear reporting.

Flexible growth path — Start quickly with Referral Express and scale up when ready.

Enhanced control — A referral-first solution without the clutter of unnecessary features.

Perfect for Small to Medium Sized Practices Looking to Grow Referral Volumes

Not every practice is ready for a fully integrated referral platform—and that’s okay. Referral Express is designed to help you take the first step toward modernizing referrals without heavy IT projects or long timelines. It’s ideal for:

 

  • Smaller practices looking for a fast, professional way to accept referrals.

  • Groups looking to grow referral volume who want a professional, digital option.

  • Any practice management system — no interfaces required.

With Referral Express, you can start today and scale when you’re ready.

 

Think of it as your digital front door: an immediate, easy-to-use solution that can make referrals better with a secure online process.

 

And when your practice is ready to grow, moving from Referral Express to other solutions and advanced features like real-time scheduling and two-way communication is so much easier.

Features

Referral Express

Dedicated microsite with provider-focused content –
Give referring doctors easy access to the information they need.

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Simple referral submission (no login required) –
Referring providers can send patients directly through a web form in seconds.

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No integrations required –
Get started immediately without IT complexity or interface setup.

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Track patient scheduling outreach
See every attempt made to connect with a patient.

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Fax-friendly workflow
Referring doctors who prefer fax stay included, and all faxed referrals are automatically tracked.

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Secure staff login
Ensure your team works safely within a HIPAA-compliant system.

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Complete referral visibility
View every referral in one place with built-in workflow tools.

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Manual entry option
Easily add referrals received by phone or text so nothing gets lost.

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Contact attempt tracking with auto-abandon
Document outreach efforts and free your team from chasing unresponsive patients.

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Automated updates to referring providers
Keep your referral network informed with email alerts.

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Actionable reporting
Identify your top referrers, spot referral trends, and uncover new opportunities for growth.

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Choose the Solution That Fits Your Practice Today

Start Simple

Referral Express is your stepping stone to offering a professional, seamless referral experience today. Choose Referral Express to offer referring doctors a polished, microsite-driven experience—fast and easy.

Go Further

Referral Portal takes referrals to the next level with full integration, automation, and intelligence. Choose Referral Portal for seamless referral intake, scheduling automation, and deep EHR/PM integration.

Either way, your referral workflow becomes a competitive advantage, not just a checkbox.

Why a Dedicated Referral Solution Matters

You may be using an all-in-one patient engagement suite—but these solutions often treat referrals as just another module in its system. Eye care practices need something more specific: fast, discreet referral workflows that respect the unique needs of referring doctors.

With general-purpose tools, practices often face:

  • Irrelevant features that clutter workflows.

  • Complex system consolidation that slows adoption.

  • A one-size-fits-all approach that misses specialized needs of ophthalmology.

Sophrona delivers exactly what matters most:

  • Efficiency through referral-first design.
  • Messaging tailored to build trust with referring doctors.
  • Options that scale—from light touch to deep integration.

Make referring doctors feel valued and supported—without the complexity or unnecessary features of a generic patient experience platform.

Ready to speak with someone about our online patient communication software and services?