Referral Express
Fast, Simple, Secure ReferralsNot only do we [ECP] see growth in numbers of referring practitioners, but also number of referrals from using Sophrona.
Terri Gossard, OD, MS, National Medical Director, Clinical Integration, EyeCare Partners
Why a Referral Solution Matters
Referring doctors are your practice’s lifeline. But when sending a patient your way is complicated, outdated, or unclear, many providers hesitate.
Fax machines. Phone tag. Lost forms. These are the bottlenecks that slow patient access and put practices at risk of losing valuable referrals.
Referral Express changes that. It’s a lightweight, branded microsite that makes sending referrals as simple as clicking a button. No logins. No training. No integration required. Just a faster, friendlier referral experience for your providers.
Unlike general patient-engagement platforms where referrals are often treated as an afterthought, Referral Express was designed with one goal in mind: making it easier for referring doctors to send patients to your practice.
It creates a dedicated, practice-branded microsite that delivers a VIP experience—streamlined, professional, and built to strengthen relationships.
Practices get transparency into referral activity, the flexibility to start small and scale as needed, and the confidence of knowing their referral solution isn’t cluttered by features they don’t need.
With Sophrona, referrals aren’t just another module—they’re the foundation of practice growth.
Key Benefits of Referral Express
Laser-focused on referrals — Purpose-built solutions designed to simplify referral workflows for medical practices.
More engaging for referring providers — A VIP microsite experience with custom messaging and education.
Transparent referral intelligence — Insight into who’s referring, when, and why, with clear reporting.
Flexible growth path — Start quickly with Referral Express and scale up when ready.
Enhanced control — A referral-first solution without the clutter of unnecessary features.
Perfect for Small to Medium Sized Practices Looking to Grow Referral Volumes
Not every practice is ready for a fully integrated referral platform—and that’s okay. Referral Express is designed to help you take the first step toward modernizing referrals without heavy IT projects or long timelines. It’s ideal for:
Smaller practices looking for a fast, professional way to accept referrals.
Groups looking to grow referral volume who want a professional, digital option.
Any practice management system — no interfaces required.
With Referral Express, you can start today and scale when you’re ready.
Think of it as your digital front door: an immediate, easy-to-use solution that can make referrals better with a secure online process.
And when your practice is ready to grow, moving from Referral Express to other solutions and advanced features like real-time scheduling and two-way communication is so much easier.
Features | Referral Express |
|---|---|
Microsite special content section aimed at referring providers | 🟢 |
Microsite call to action – referral web intake form (no login required) | 🟢 |
A simple platform for any practice with no integration, no interfaces | 🟢 |
View scheduling contact attempts with patient | 🟢 |
All faxed referrals tracked -Referring providers can still fax | 🟢 |
Secure login for staff | 🟢 |
View all referrals with workflow tools | 🟢 |
Manually add referrals (phone/text) | 🟢 |
Track contact attempts & auto-abandon | 🟢 |
Automated email alerts to referring doctors | 🟢 |
Reports, top doctor, referral trends | 🟢 |
We use the Sophrona Referral Portal and have for many years. Our referring ODs love it because it is easy to use and allows you to keep referrals and secure messages centralized. Offices can track each patient through the journey without reaching out to us each time for an update. It's very user friendly and intuitive to use which is good for staff training.
Dr. Vivian Yao, Doctor of Optometry, Boston Vision
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